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مHi, I am a beginner

4590813

Hey

Hi , my user is: 4590813

Hello, would you mind to share your UID please, gonna check it

Hello, As the title states this must be the 3rd or 4th time this has happened to me and it’s really getting on my nerves now. I placed a sportsbook bet which won, the money was then credited to my account but then an amount was instantly deducted from my balance without me placing another bet. So I won 215 and then was deducted 197.49. If you look at the timestamp you can see both occurred at 15:12:20, impossible for me to place another bet. There was nothing wrong with the original bet and it was settled correctly. My host keeps spouting the same generic message saying there is nothing they can do as it’s on the sportsbook end, live chat keep saying contact us after 24 hours. I’m sick of this happening now, wouldn’t happen on any other reputable site. Not depositing anymore and seriously considering not using the site again, not worth the hassle. Anyone had a similar problem of could help with this ? Cheers

My deposit payment is not showing in my wallet please resolve this issue.

Hello Only Team CS can help with your isse, please be patient while waiting for a response from CS, due to the long queue

hello im new here hope someone would help

hi

I’ve been unable to withdraw my winnings due to the "channel under maintenance" error, and this has been ongoing for several days. Despite contacting support multiple times, I haven’t received any clear updates or timelines for resolution. Any suggestions or advice on this matter?

I have the same problem, mine keeps telling me “This channel is under maintenance”. Support is of no help! How did you manage to get your Fiat out?

Play with

How do I cash out JB real money

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I have been trying for the last 28 days straight to get proper support but I am not getting anywhere. To summarize: First incident 7490751 - Closed without resolution, whether game replay was checked or not I do not know, it is possible they checked the wrong game_id ( gcc-zsn-8d4c3723ff6d489bacc238e9e97b879f__2734939673 instead of gcc-zsn-8d4c3723ff6d489bacc238e9e97b879f__2734940310) Second incident 7598710 - I managed to replicate the behavior and reported it, it was successfully resolved and has been refunded. With this one I have proved that there is indeed a bug, it was done and opened specifically to get the first incident re-checked. Third incident 7632466 - Tried again with support, explained in detail, and gave all information including a link to this post, after less than 5 minutes, closed as a duplicate of the first incident even though I have provided new information and details. I am tired of communicating with support and VIP host who are always asking me the same questions and when I get to the point they just close it out or say it was resolved..... Is there anyone from support who can take 10 minutes to read what I have written in the post and try to help me out?

Hello, thank you for your report kindly contact our support team to check please

To provide an update, I was able to resolve the second incident, where I provided a video, but there is still no progress on the first reported issue. So, in essence, I have proved the bug exists, but I am not getting the resolution for higher loos since I did not provide the correct game ID in the first incident. To be fair it seems I might have provided indeed incorrect incident but the thing is I have already stated I am not 100% sure which one it is and to check by time. Can I please ask someone to take this seriously and resolve it once and for all? Here is a screenshot from the transaction page showing three games/bets that could be the ones with bug (in one of them I won a bonus that lasted for quite some time so I think it is number 2. ) Here is the game_id for each one: 1. gcc-zsn-8d4c3723ff6d489bacc238e9e97b879f__2734969186 2. gcc-zsn-8d4c3723ff6d489bacc238e9e97b879f__2734940310 3. gcc-zsn-8d4c3723ff6d489bacc238e9e97b879f__2734939673

I have always used interac for all of my deposits and withdrawals. November 10th was my last successful interac withdrawal. On November 16th I tried to make a fiat withdrawal and suddenly Interac has vanished from my list of options. I am not a high enough VIP to use crypto (even though I don't use crypto) and AstroPay does not work for me and never has. I have reached out daily to live support about this issue and have gotten a wide range of responses. Responses ranging from "there is no problem" to "use a different method" to "we are aware of the issue" to "we are trying to fix it" to "there is no issue" again. I was told to refresh my browser, clear cookies, use a different browser, use BC mirror sites, and I did all of these things multiple times .... This is hugely frustrating. Please, can someone tell me if anyone else has this issue and if BC is working to fix it. If so, is there a time frame when Interac will be available again. Any help would be much appreciated. I get cagey responses from support and I just need some reassurance that this will be fixed. Thank you

Please help. I have always used interac for all of my deposits and withdrawals. November 10th was my last successful interac withdrawal. On November 16th I tried to make a fiat withdrawal and suddenly Interac has vanished from my list of options. I am not a high enough VIP to use crypto (even though I don't use crypto) and AstroPay does not work for me and never has. I have reached out daily to live support about this issue and have gotten a wide range of responses. I was told to refresh my browser, clear cookies, use a different browser, use BC mirror sites, and I did all of these things multiple times .... Can someone tell me if anyone else has this issue and if BC is working to fix it. If so, is there a time frame when Interac will be available again. Any help would be much appreciated. I get varied responses from support and I just need some reassurance that this will be fixed. Thank you

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