Mary_bcgame

Hello everyone. This will be last comment in this thread. And I will lock this thread. We fully understand your concerns. We will use this as a reference for future improvements. My Little advice to all players and moderators: - Behind avatar is a Real Person, and they have Feeling. - Use room chat space wisely. Think carefully about your words and content before posting messages. - We want moderators to be better. Please report any accidental mutes. Let's all work together to keep this large community in harmony. Thank you for your understanding and cooperation guys, and lets just have fun!

Thank you for reaching out. I understand your concern, and I appreciate your patience. Allow me to clarify: I did not promise a specific time frame for the resolution. As today is the weekend, there might be slight delays in the verification process. Please continue playing and wagering, as even a small difference in your wager amount could impact the timing of getting a host assigned. Kindly note the time frame from when you were unbound from your host. For example, if you were unbound on December 19, your activity and wager from December 19 to January 19 will be considered. A wager of 50k or more during this period is necessary to get a host reassigned. Thank you for your understanding, and I encourage you to stay active in the meantime!

ご意見をお寄せいただき、誠にありがとうございます。今回のご指摘に深く感謝申し上げます。私たちはコミュニティをより良い環境にするため、いただいたフィードバックを真摯に受け止め、適切な対応を行う所存です。 モデレーターとしての役割は決して容易ではありませんが、私たちは公平性と透明性を最優先に努めております。個人的な感情や私情を理由に、特定のプレイヤーに不公平な対応を行うことは絶対に許されるものではありません。万が一そのような状況が発生した場合、私たちは速やかに是正します。 もし具体的なケースで不当な処遇を受けたと感じることがありましたら、どうぞサポートチームへご連絡ください。私たちは、全てのプレイヤーが安心して活動できる環境を提供するために、誠実かつ迅速に問題解決へ取り組みます。 今後とも、皆様にとって健全で公平なコミュニティ運営を目指して努力してまいります。引き続きご支援のほどよろしくお願いいたします。

Can you provide me about the news please Heya @Asehkormjwb Kindly scroll up; I responded to you first. I can't check your information because you didn't provide your UID earlier. You just posted your UID, so I will check it now. Please wait a moment.

hello @Idas After a thorough review by our team, we found that your deposit and wager amounts currently do not meet the required standard. To qualify, a higher contribution is needed. We encourage you to continue playing and increasing your wagers to meet the criteria. If you have any questions or need assistance, feel free to reach out. Thank you for your understanding and support! Best regards

Hello @Asehkormjwb May i know your uid please? will check and giving an update soon, thank you We sincerely apologize for the inconvenience caused. Rest assured, we will promptly check your case and inform our VIP Host team. If the requirements are met, the VIP Host will reach out to you as soon as possible. Thank you for your patience and understanding.

Hello @Evmpgerdytac may i know your UID please? will check first and giving you an update

To be on the top 10 list (additional $1000 bonus), you have to take part in all looted legacy challenges, from week 1,2,3 and for week 4 you have to be in the top 10 in completing all missions, I hope you understand that

hi @Isjwiuhhnyb We’re sorry to hear about your experience. For deposit and withdrawal issues, only our official support team can assist. Please contact us via live chat on our website or chat live [email protected] or email to [email protected], attaching all relevant details. Stay cautious—only use these official channels, as others claiming to help may be scammers. We’ll ensure your case is reviewed promptly. Thank you for your understanding.

Hello @Danixsls We’re sorry to hear about your experience. For deposit and withdrawal issues, only our official support team can assist. Please contact us via live chat on our website or chat live [email protected] or email to [email protected], attaching all relevant details. Stay cautious—only use these official channels, as others claiming to help may be scammers. We’ll ensure your case is reviewed promptly. Thank you for your understanding.

Hello @Danixsls Kindly contact our support please at [email protected] or you can send email to [email protected] our support team will help you to check

@Pctzleltluac @Kamsiyochukwu19 Kindly contact our support please or can send email to [email protected] Hopefully, your issue will be resolved soon. Thank you for your patience!

Thank you for sharing your honest feedback and for being a loyal player for the past five years. We truly value our community and take your input seriously, as it helps us improve and ensure the best experience for everyone. Our goal has always been to create a platform that brings enjoyment and excitement to our players. We understand your concerns and want to assure you that we are constantly listening to the community's voice. Updates and changes to the games are driven by player feedback to ensure a balanced and enjoyable experience. We’re also working on building and updating games to provide fresh and engaging content. If you have specific suggestions or ideas that could improve your experience, we’d love to hear them. Please don’t hesitate to share more thoughts. Your enjoyment and satisfaction matter to us, and we are committed to making the platform a place where everyone can have fun and feel valued. Thank you again for your feedback!

hello @Zlnuxbmujpac we don’t have an exact ETA, rest assured that our team is working diligently to resolve the issue as quickly as possible. Your funds are safe, and we are committed to keeping you informed. We recommend keeping an eye on official announcements for updates. If you have additional questions or concerns, please don’t hesitate to contact our support team. We appreciate your patience and understanding during this time

i'm sorry to hear about your frustration. Please understand that maintaining a safe and respectful environment is our top priority, and actions such as bans are only taken when room chat rules are violated. If you believe the ban was a misunderstanding, we encourage you to reach out with more details or contact [email protected] We’ll be happy to review the situation and clarify any concerns. We value all members and strive to ensure the group remains welcoming for everyone who follows the rules. Let’s work together to resolve this!