Missing Deposit

[KuroSana]

Hey I deposited fiat yesterday and it never arrived. Was using Mexican pesos via SPEI and I contacted customer service - they gave me ticket number 47701 but otherwise we're not helpful

As the money has neither been credited to my balance or refunded to my bank account, I kindly ask that you credit me the amount of the deposit, 100mxn AKA 5 USD / BCD - I am broke thanks to your product yet I remain a loyal customer so please get this sorted. I'm also vip32

 

[Creepybits]

This is not something that can be handled over the forum, or by the forum moderators. You will have to go through live support, and since you already have a ticket it should be easy to contact live support to get a status update.