Failure to track the transaction

[Senator_omid]

Hello, I have been your VIP member for several months, and you can check my activity. I deposited a lot of money for betting, and I encountered the strangest thing in the years I have been playing, and that is that it has been two days since I contacted online support. I will send you a message, but please do not send a message from them. Please follow up.

It is very strange to me that you are not following up because before this happened I thought you were the best site in the world, but I was totally shocked and if it is not followed up tonight, I will leave the site altogether because I am both sad and nervous. I have been waiting since last night.

[Mary_bcgame]

9 hours ago, Senator_omid said:

Hello, I have been your VIP member for several months, and you can check my activity. I deposited a lot of money for betting, and I encountered the strangest thing in the years I have been playing, and that is that it has been two days since I contacted online support. I will send you a message, but please do not send a message from them. Please follow up.

It is very strange to me that you are not following up because before this happened I thought you were the best site in the world, but I was totally shocked and if it is not followed up tonight, I will leave the site altogether because I am both sad and nervous. I have been waiting since last night.

Hello,
Thank you for being our valued VIP member and for your continued trust in our services. We sincerely apologize for the inconvenience you’ve experienced over the past few days. To help us address your issue promptly, could you please provide the following details:

Your account UID or the email address used for registration.

Details of your concern or the issue you’re facing so that we can handle it appropriately.

We appreciate your patience and will immediately reach out to the relevant team to ensure this matter is resolved as quickly as possible.

Thank you